Effortless Way To Turn Bad Reviews To Five-Stars

Effortless Way To Turn Bad Reviews To Five-Stars

Social proof is important. Looking at reviews before making a purchasing decision has become part of the high ticket sale diaspora. BBB, TrustPilot, Google Reviews are daunting review platforms for established companies but certainly gives an edge to an organization when compared to competitors that are not reviewed anywhere.

Allowing your company to "intercept" negative reviews before they make any damages is possible even on a third-party review platform. A review management software allows you to do just that! Let's have a look at a case study and the impact on Google Review.

Customers read reviews prior to buying

Outbuilding construction companies keep away from online review platforms for several reasons. There are clients that are impossible to satisfy. A percentage of clients will show discontent for various reasons before or after the last payment. Many companies will consider giving up on the all the benefits of online reviews altogether because it can take ages to reverse the damage done with a top negative comment on Google Review, TrustPilot or BBB.

Review interception is not a new thing and has certainly added more visibility to outbuilding construction companies that needed it online. 93% of customers read online reviews before buying a product according to recent surveys. Reviews cannot be considered as insignificant anymore.

To read past customer experiences directly from the source, social proof is the level of credibility that the public provides to a service or product. The more people that use, or enjoy a product, the more likely others are to follow.

Reputation Statistics 2022

statuslabs.com

What is the value of business reputation management?

Business reputation management is how a brand is viewed and perceived by its customers, stakeholders, and the market as a whole. It is the most valuable asset that a business can have. When customers think of doing business with you, they want to be assured that not only will the product satisfy their needs, the experience of doing business with your company will be great as well.

Online reputation management
The stronger your brand’s reputation, the greater is the willingness to pay for your product or service and that results in greater profits for your business. Your brand’s reputation is therefore critical for your success. This is why your brand’s reputation has actual value.